24-Hour crisis hotline (518) 725-5300

The hotline is answered 24-hours a day, 365 days a year by trained domestic violence staff and volunteers. Information and referrals, as well as supportive counseling are provided through the hotline. Individuals may use the hotline to make appointments with program staff, obtain information about, or referrals to, appropriate agencies and services, or arrange for transportation in times of emergency to the domestic violence safe shelter, hospital or police department.

safe shelter

The newly renovated and enhanced domestic violence safe shelter is available to victims of domestic violence and their children who fear for their safety and have no other place to go for shelter. It is available for up to nine women and children and is open 24-hours a day, 365 days a year. Food, clothing and personal hygiene products are provided to all survivors upon entrance to the shelter. Safe shelter consumers are assisted with locating permanent and stable housing and employment if necessary. Safe arrangements are also made for men who are in need of safe shelter.


By speaking on behalf of victims, making appointments with various agencies, and asking questions that victims may otherwise forget or not know to ask, domestic violence program staff is able to move effectively to ensure that all victims are obtaining necessary and effective services.


Survivors may set up appointments with the domestic violence program staff for transportation for domestic violence related appointments and emergencies.

supportive counseling

Individual supportive counseling is an integral part of the domestic violence program. Support, guidance and a 'listening ear' are open to all survivors, as program staff attempt to help survivors understand the individual, community and societal processes that led to the violence being committed against them, and assist them in making plans for the future.

support group

Domestic violence support groups are conducted weekly and are attended by both residential and non-residential survivors. The support group allows the opportunity to meet with other survivors and learn about their experiences and steps toward building a new and safe household. Information and referrals, group outings, domestic violence education materials and special speakers are often features of the support groups.

community education and outreach

Domestic violence program staff distribute domestic violence educational materials and program information throughout Fulton County businesses, agencies and schools. We also conduct community education presentations at schools and community businesses, agencies and organizations regarding the dynamics and processes of domestic violence, dating violence and stalking. Outreach booths are organized at local events and community awareness days.

coordination of the fulton county domestic violence task force

The Family Counseling Center Domestic Violence Program coordinates the Fulton County Domestic Violence Task Force which is made up of representatives from criminal justice, social services, medical, employment, educational, and other human service agencies. Task Force meetings are held quarterly, where representatives are able to propose problems within various agencies and suggest solutions for change or improvement. The meetings allow agencies to work collaboratively toward educating Fulton County about domestic violence and ensuring that survivors receive the most effective and best quality services necessary for their progression to a safe and stable home environment and quality of life.

Transitional Housing Program

The Transitional Housing Program provides rental assistance and supportive services to women and their children who are homeless due to domestic violence. The goal of this program is to help victims of domestic violence attain safe, permanent housing and financial independence.